Return Policy

O’Flaherty’s (Nassau St.)Ltd. T/A Reads Print, Design & Photocopying Bureau CRN 248151 (“Reads”) is committed to the supply of quality products. If you are not satisfied with your purchase from us, please contact Customer Support within 30 days of your receipt of the goods and if liable, we will refund you the price, excluding processing and shipping costs.

While we are fully committed to customer satisfaction, as the product you have ordered is personalized according to your request, there are circumstances where we cannot return the product. For example, we do not return goods for reasons of:

  • spelling or other grammatical mistakes;
  • for reasons of particular colour, quality or other design features selected or created by you;
  • due to the quality or content of images uploaded by you; or
  • other reasons where we are not at fault.

Where you wish to make a return, please provide the following details to Customer Support:

  • your name;
  • Number;
  • on for return; and
  • whether you wish for a replacement or refund.

A member of the Reads Customer Support team will then contact you to outline the next steps. This could include requesting you to submit a sample of your product purchased. Please do not return any product to us unless we specifically request you to do so. You can expect a refund in the same form of payment originally used for purchase within 14 business days of our notifying you that a refund shall be made.

Should you return an order that was placed using a promotional coupon, you will not be refunded for the amount of the coupon as these discounts were deducted from the original purchase amount.

Customer Support:

Phone: (01) 679 9117 or Email: info@reads.ie

Opening Times GMT):
Mon-Fri: 08:30-18:00
Sat: 09:00-18:00
Closed Sun